Q: Are your bandanas over the collar?
A: All of our bandanas are snap on bandanas with two different snaps. This means the dog's collar does not go through the bandana, rather, you snap the bandana around your dog's neck. Leave enough space for a few fingers to fit between the bandana and your dog's neck. If the snaps leave the bandana too big/baggy, you can tie and then snap for an even more secure fit.
Q: What size bandana do I get for my dog?
A: Great question! We have a handy Sizing Guide that will give you all the information you need to assure you buy the right size for your pup. If you need a custom size, please send us a message.
Q: How can I send you a message?
A: You can send us an email anytime! Our email is email@example.com
You can also send us a DM on Instagram @bunchofbandanas (fastest way), or fill out the form in the Contact Us section of our website.
Q: How do I know when my order will arrive?
A: All non-embroidered bandanas will ship within 5 business days. Embroidered bandanas are done by hand, so they take a few extra days, as do apparel items. When your order ships, you should receive an email with tracking information to stay updated on the arrival of your order.
Q: The bandana I ordered doesn't fit my dog, can I return it?
A: Because each of our bandanas are made by hand and made to order, we do not accept returns. Please see the Sizing Guide before ordering to assure the bandana will fit your pup.
Q: I accidentally wrote the wrong address for shipping! What do I do?
A: Please contact us IMMEDIATELY! Because orders are shipped fast, it is very important that you let us know as soon as possible. Please send us an Instagram message, an email (firstname.lastname@example.org) or fill out the Contact form to tell us you entered the wrong address. Make sure you write the correct address in the message as well.